Payment and shipping

The following conditions apply:

Shipping conditions

Domestic deliveries (Germany)
Shipping costs (including VAT)
Domestic deliveries (Germany):
We charge shipping costs of €8.42 per order.

* (1) Next day delivery is possible within Germany for an additional charge (subject to stock). Next Day deliveries are only possible from Monday to Friday. Saturday deliveries are not offered. Subject to prior sale.
Deliveries abroad:
We calculate the shipping costs abroad according to the order value (gross value of goods):

Non-deliverability of deliveries

If the goods cannot be delivered to you for the following reasons, we will charge the following costs as listed below:

  • Not found several times when attempting delivery
  • Refusal to accept the delivery
  • Incorrect details for the delivery address
  • End of storage period parcel store or depot

Costs

  • Change of address by parcel service € 5.95
  • Return of the goods 8,95 €
  • Additional delivery 6,90 €
  • Processing fee 5,95 €
  • Cash on delivery charges 11,95 €

For rebookings – chargebacks, incorrect payments as well as double payments etc. for which we are not responsible and which do not affect the official right of return, we charge a flat rate of 15 €, plus VAT.

Delivery times

If no other period is specified in the respective offer, the goods will be delivered within 1 – 5 days in Germany and within 2 – 7 days for deliveries abroad after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will send the goods in a single shipment unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

If you collect the goods yourself, we will inform you by e-mail when the goods are ready and when you can collect them. In this case, no shipping costs will be charged.

Terms of payment
For domestic deliveries (Germany) you have the following payment options:

– Cash on collection
– Prepayment by bank transfer
– Payment by cash on delivery (plus cash on delivery fee of €6.90) – Payment by SEPA direct debit
– Payment by PayPal
– Payment by PayPal (credit card, direct debit, invoice)

  • – Payment by invoice
  • – Payment by Sofort
    – Payment by amazon payments

    For deliveries abroad you have the following payment options:

  • – Prepayment by bank transfer
  • – Payment via PayPal
  • – Payment via PayPal (credit card, direct debit, invoice)
  • – Payment by Sofort
  • – Payment via amazon payments

    Further details on payment

    The invoice amount must be settled within 30 days in the case of payment on account.

    When paying by SEPA Core Direct Debit or SEPA Business-to-Business Direct Debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please note that you are obliged to ensure that there are sufficient funds in the account on the announced date.

    If you have any questions, you will find our contact details in the imprint.

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